Returns & Exchanges

Changed Your Mind?

No worries. We accept returns within 14 days of your purchase date. Email us at support@sukico.com.au with your order number and we'll get the process started.

Want to Exchange for a Different Piece?

Of course! Send us an email and we'll walk you through it. Just note that for change of mind exchanges, return postage and reshipment of your new piece are at your cost.

Arrived Damaged?

We've got you. Email us your order number with clear photos and video of the damage, and we'll sort a replacement as soon as possible.

Our 12 Month Warranty

Every clip is covered by our 12 month warranty. If your clip is damaged within 12 months of purchase, email us at support@sukico.com.au and we'll make it right.

Quality Promise

Every Suki Co piece is carefully checked before it leaves our hands. If something's slipped through with a transit or manufacturing issue, let us know and we'll fix it.

Think Your Parcel Is Lost?

First, check your tracking and contact the courier linked to your tracking number, as parcels in transit are in their care. If they can't locate it, get in touch with us and we'll help investigate.

Questions?

Email support@sukico.com.au and we're happy to help.