Shipping policy

Shipping Within Australia 🇦🇺

All orders are dispatched from regional Victoria within 1–2 business days.

Standard Shipping: 2–5 business days depending on your location
Express Shipping: 1–3 business days

Shipping rates are calculated at checkout. Delivery to metro areas is typically at the faster end of these estimates, while rural and remote areas may take a little longer.

International Shipping 🌍

Shipping rates are calculated at checkout based on parcel weight and destination. If your country isn't available at checkout, please contact us at support@sukico.com.au.

Please Note

All orders are shipped using our own packaging. Delivery timeframes are estimates only and may vary due to customs processing or postal delays. Any applicable duties or taxes are the responsibility of the customer.

Order Tracking

Once your order has been dispatched, you'll receive a confirmation email with your tracking details. If you haven't received it within a reasonable timeframe, please check your junk or promotions folder or reach out to us for assistance.

Delays & Delivery Issues

Once a parcel leaves our warehouse, it's in the hands of the postal carrier. While we can't control carrier delays, we'll always do our best to assist with tracking updates and ensure your order reaches you as quickly as possible.